What is S-Assist launched by Maruti Suzuki?Maruti Suzuki S-Assist is an AI (Artificial Intelligence) based 24×7 virtual car assistant app for customers who own NEXA cars. The scan and voice-enabled virtual car assistant, S-Assist, optimizes the application of artificial intelligence and machine learning to provide an immersive online post-purchase experience to customers.
What are the benefits of S-Assist by Maruti Suzuki?
- S-Assist provides multi-media content like digital literature, workshop assistance, and DIY (do-it-yourself) videos on your smartphones
- With S-Assist you can quickly and easily navigate to the digital copy of the vehicle Owner’s Manual which contains a lot of important car-related information including service & maintenance schedule, car care tips, and warning signs
- Picture search feature or scan and search option enables a car owner to take picture of any part or indicator of the car and upload it and the S-Assist app gives instant relevant information, explanation, and solution
- With it a car owner gets access to over 4120 workshops to call and navigate to the nearest Maruti Suzuki Service Center as per their convenience or at times of distress
- S-Assist offers quick access to car features, troubleshooting during breakdowns & snags, driving tips, and more on the car owner’s smartphone
How to access S-Assist?Maruti Suzuki NEXA customers will be able to access S-Assist through the “Maruti Suzuki Rewards” mobile app available on both iOS and Android devices.
What are the other features of the S-Assist?
- S-Assist is an industry first where Maruti Suzuki has utilised AI in a unique way for improved ownership, car service, and after-sales experience.
- It offers features such as voice and text-based search with an AI-based virtual assistant that can also connect you to an executive to solve your queries.
- Currently, S-Assist is available only for Nexa car customers. But it is expected to soon cater to Maruti Suzuki Arena car owners as well. And, the company is also working on making S-Assist available in vernacular languages.
- It is available free of cost to Maruti Suzuki NEXA customers.
Maruti Suzuki S-Assist