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Start Your Career at Shivam Autozone

If you’re crazy passionate about cars, if hard work is your fuel & determination is what drives you, then we’re looking for you.

Pursue your passion for auto industry with us and grow as much and as fast as you can. We encourage innovative thinking coupled with proactive approach.

At Shivam Autozone, it is all about team work in an energetic and cheerful environment.

Come, Live the change with us!

Job Openings & Careers With Us

Position- Telecaller
Location- Kandivali

  • Handle & qualify incoming leads from various portals & capturing customer details.
  • Updating the lead status on CRM & LQS
  • Meet daily targets for bookings, SQL conversions, & appointments.
  • Prioritize, follow up, and update lead statuses in CRM/LQ
  • Escalate HOT/WARM leads to Relationship Managers (RMs/SRMs).
  • Coordinate with RMs for feedback and next steps.
  • Share daily summary reports highlighting customer requirements.

    Basic Skills Required:
  • Good Communication & Customer handling Skills
  • CRM Knowledge – Basic understanding of CRM or lead management tools
  • Graduation in any stream

1+ year experience in telecalling, customer service, or sales is preferred

Qualification:

3 years Automobile Diploma Mandatory

experience:

1 year as Service Advisor or Bodyshop Advisor

Start Your Career at Shivam Autozone and come, Live the change with us!

Competency Required:

  • Result Oriented
  • Team Player
  • Good Product Knowledge & flair for the Automobile Industry
  • Preferably having Operational Knowledge on Retail Finance, Insurance, Exchange etc.
  • Excellent Communication & Selling Skills
  • Customer Centric
  • Valid car driving license is compulsory

Background:

Worked as a sales consultant, interacting face to face with customers

Industry : Automobile / Retail / Hospitality / Aviation / Service Industry etc.

Experience:

Minimum 2+ years

Qualification:

Min. Graduation

Start Your Career at Shivam Autozone and come, Live the change with us!

Job Description of DDE (Digital Desk Executive)

• Check and forward leads to respective channels and verticals on WhatsApp and mail
• Assigning Sales leads on ZOHO CRM and check lead updation
• Check Mails and forward relevant mails to respective departments
• Check and take reverts on forwarded leads
• Maintaining all channel and Vertical wise lead data in excel for all Marketing Digital Sources
• Updating feedback in respective data excel sheets
• Attending Incoming call leads on Marketing AI number and forward if there any enquiry.
• Generating daily & weekly reports for Hyperlocal & other Digital sources leads
• Sanity check of all Digital Assets
• Willing to work on Sundays & Regional/ Festive Holidays & avail comp-off

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