Crystal Anniversary · 2011 – 2026
Celebrating Our Crystal Anniversary
Years of trust
Outlets across MMR
Happy families
Team members
National marketing awards
Where it all began
On 3rd July 2011, we began differently — with a dedicated Service Centre at Charkop, Kandivali, rather than a sales floor. It was a deliberate choice. Before we ever sold a car, we wanted to earn trust through after-sales care.
That service-first philosophy shaped everything that followed, making customer experience part of our identity from day one — not an afterthought bolted on later.
Service Centre launches in Charkop
Expansion into Arena sales network
First dual-NEXA city network in India
Commercial, True Value & driving school added
30+ outlets, 2 lakh+ families, Crystal Anniversary
One dealership, five ways to serve you
This evolution reflects a broader change in customer expectations. Buying a car is no longer an isolated transaction. Customers increasingly look for a dependable partner who can support them throughout their ownership journey — from choosing the right vehicle and financing it to servicing, maintenance and eventually changing vehicles.
Shivam Autozone’s growth has therefore been guided by a simple principle: make every stage of car ownership easier, more transparent and more convenient.
The organisation also became the first dealership in India to operate two full-fledged NEXA outlets within the same city, strengthening access to Maruti Suzuki’s premium retail experience.
Arena
Maruti Suzuki sales
Nexa
Premium retail experience
Commercial
Commercial vehicles
True Value
Pre-owned cars
Driving School
Learn with confidence
15 years, backed by national recognition
Royal Platinum Dealer
Top-tier dealership recognition
Titanium Dealer
Sustained excellence recognition
FADA Excellence Award 2026
National winner, Unique Initiatives
Best Marketing Initiatives
Won 5 times at national level
Best Hybrid Performing Dealer
Regional recognition
Highest Selling e VITARA Dealer
Regional recognition
Live the change
CNG
Hybrid
Electric
The automotive industry of 2011 looks very different from the industry of 2026.
CNG became an important part of India’s transition towards more efficient mobility. Hybrid technology brought together the benefits of electrification and conventional powertrains. Electric vehicles have now opened an entirely new chapter in the way people think about mobility.
For Shivam Autozone, adapting to these shifts has been central to the journey.
Its “Live The Change” philosophy reflects this approach — not simply observing changes in automotive technology, but understanding them and helping customers navigate them.
From conventional powertrains to CNG, strong hybrids and electric vehicles, the focus is increasingly on helping customers understand which technology makes sense for their individual driving patterns, priorities and lifestyle.
This becomes particularly important as India’s automotive market moves towards a more diverse mix of powertrain technologies.
1,500+ people, one mission
A car purchase may happen on a particular day. The relationship that follows can last for years.
That is why the customer experience at Shivam Autozone extends beyond the showroom. Vehicle servicing, maintenance, support and ownership assistance all play an important role in creating long-term confidence.
More than 2 lakh families have been part of this journey so far.
Behind that number are individual stories — first cars, family upgrades, business vehicles, long-distance journeys, daily commutes and countless milestones reached behind the wheel.
That is ultimately what makes 15 years meaningful.
The objective has never been limited to selling a vehicle. It has been about helping customers make informed choices, providing dependable support and remaining a trusted automotive partner throughout ownership.
Trust, from families who've lived it
The Road Ahead for Shivam Autozone
The next phase of automotive mobility will bring its own set of opportunities.
Electric vehicles, hybrid technology, connected cars, digital buying journeys and increasingly technology-led after-sales experiences are changing what customers expect from automotive businesses.
Shivam Autozone’s focus going forward is to strengthen its capabilities in these areas while continuing to improve the everyday customer experience.
That means building greater expertise around EV and hybrid mobility, adopting smarter digital solutions, strengthening after-sales support and continuing to explore innovative ways of serving customers.
Because the road ahead will continue to change.
And after 15 years, one thing remains constant:
15 years of you. Here's to what's next.
Shivam Autozone believes in living the change — with its customers, for its customers and alongside the future of mobility.
Frequently asked questions
Questions about our 15-year journey
When was Shivam Autozone established?
Shivam Autozone was established on 3rd July 2011 as an authorised Maruti Suzuki dealership. Over the past 15 years, the organisation has evolved across vehicle sales, after-sales service, premium retail, commercial vehicles, pre-owned cars and new-age mobility.
How many years has Shivam Autozone completed?
Shivam Autozone has completed 15 years in 2026, marking 15 years of earning Maruti Suzuki customers’ trust across Mumbai, Thane and Palghar. Shivam Autozone celebrates its 15th crystal anniversary in 2026.
What has Shivam Autozone achieved in its 15-year journey?
In 15 years, Shivam Autozone Maruti Suzuki has grown into a multi-channel dealership with Arena, Nexa, True Value and Commercial channels spanning 30+ outlets across Mumbai, Thane and Palghar, earning The Titanium Dealer and Royal Platinum Dealer recognition along the way.
Its journey has been marked by multiple awards and recognitions for sales, customer service, marketing, hybrid performance and EV leadership, including Highest Selling e VITARA Dealer, Best Hybrid Performing Dealer, and being awarded by the esteemed auto industry body FADA at a national level.
How many outlets has Shivam Autozone grown to in 15 years?
Shivam Autozone has grown to 30+ showrooms and service centres across Mumbai, Thane and Palghar, offering Maruti Suzuki sales and service through ARENA and NEXA, Commercial vehicles, True Value pre-owned cars, driving school and customer support services across the region.
What makes Shivam Autozone's 15-year milestone significant?
Shivam Autozone’s 15-year milestone represents more than a decade of automotive experience. It celebrates the trust of 2 lakh+ happy families, a 1,500+ member team, 30+ outlets and multiple national and industry recognitions. As a Crystal Anniversary, the milestone reflects clarity of vision, transparency in customer relationships and the strength built over 15 years.
View all FAQs →
What is Shivam Autozone's vision for the next 15 years?
Shivam Autozone aims to build on its 15-year foundation by continuing to embrace new automotive technologies, strengthen EV and hybrid expertise, enhance digital and customer experiences, and develop innovative sales and after-sales solutions.
How has Shivam Autozone built 15 years of success in a competitive market?
Shivam Autozone’s 15-year journey has been built on customer trust, transparent guidance, dependable after-sales support and continuous improvement. Its service-first foundation and ability to adapt to changing automotive technologies — from CNG to hybrid and electric mobility — have helped it remain relevant to evolving customer needs.
How many customers has Shivam Autozone served in 15 years?
More than 2 lakh happy families have trusted Shivam Autozone over its 15-year journey. This milestone represents the long-term customer relationships built through vehicle sales, servicing and other automotive solutions.
What makes Shivam Autozone different from other Maruti Suzuki dealerships?
What sets Shivam Autozone apart is its customer-first approach, personalised service and commitment to going beyond the standard dealership experience. From helping customers choose the right car and providing transparent guidance to delivering dependable after-sales support, Shivam Autozone focuses on building long-term relationships, not just completing transactions.
What does “Live the change” mean for Shivam Autozone?
“Live the change” reflects Shivam Autozone’s approach to continuously evolving with customers and the automotive industry. From expanding its network to embracing CNG, hybrid and electric mobility, Shivam Autozone has spent 15 years adapting, innovating and creating new ways to serve customers across Mumbai, Thane and Palghar.
How many employees does Shivam Autozone have?
Shivam Autozone has a team of 1,500+ employees working across its sales, service and support operations. Their collective effort has been an important part of the dealership’s 15-year journey and commitment to customer experience
Did Shivam Autozone start with a sales showroom?
No. Shivam Autozone took a different approach by starting with a dedicated Service Centre first at Charkop, Kandivali. This service-first beginning helped build customer trust through after-sales care before the dealership expanded into vehicle sales — making customer experience a part of the journey from day one.
How many times has Shivam Autozone won the Maruti Suzuki Best Marketing Initiatives Award?
Shivam Autozone has won the Maruti Suzuki Best Marketing Initiatives Award 5 times at the national level, recognising its consistent focus on innovative and effective customer engagement and marketing initiatives.
Was Shivam Autozone a pioneer in NEXA retail?
Yes. Shivam Autozone became the first dealership in India to operate two full-fledged NEXA outlets within the same city, helping bring Maruti Suzuki’s premium NEXA experience to more customers across Mumbai.
Why do customers trust Shivam Autozone?
Customer trust at Shivam Autozone is built beyond the showroom floor. From its service-first beginnings to 15 years of transparent guidance, dependable after-sales support and evolving with customer needs, the focus has always been on building relationships that last beyond the purchase. The trust of 2 lakh+ happy families is a testament to this commitment to a better ownership experience
Which awards has Shivam Autozone won?
Shivam Autozone has received multiple Maruti Suzuki and automotive industry recognitions across sales, service, customer experience, marketing and new-age mobility. Key achievements include the Royal Platinum Dealer and Titanium Dealer recognitions, the FADA Dealership Excellence Award – National Winner 2026 for Unique Initiatives, the Maruti Suzuki Best Marketing Initiatives Award five times at the national level, Best Hybrid Performing Dealer and Highest Selling e VITARA Dealer in the region.
Who founded Shivam Autozone?
Mr. Samir Jani is the founder of Shivam Autozone. Since establishing the organisation in 2011, he has played a key role in shaping its growth and long-term vision. Known for his hands-on leadership, humility and entrepreneurial spirit, he has nurtured Shivam Autozone from its service-first beginnings into an established Maruti Suzuki dealership network, while also pursuing ventures across other business sectors.
Where are all the locations of Shivam Autozone?
Shivam Autozone has 30+ outlets across Mumbai, Thane and Palghar, with a network covering Maruti Suzuki ARENA, NEXA, Commercial, True Value, authorised service centres and Maruti Suzuki Driving School. Key locations include Kandivali, Andheri, Malad, Chembur, Goregaon, Nalasopara, Mira Road, Boisar, Shahapur, Wada, Vikramgad, Talasari and Padgha.
For the complete and latest list of outlet addresses, you may refer to Shivam Autozone’s official locations page. View all Shivam Autozone locations
