Founded: 3 July 2011
Founded: 3 July 2011
15 Years of Shivam Autozone: A Journey of Trust & Change
Shivam Autozone began its journey in 2011 with a single Maruti Suzuki Service Centre in Charkop, Kandivali, choosing to build trust through after-sales care before it ever sold a car. Named in memory of the owners’ nephew Shivam, that decision to put service first shaped the culture of everything that followed. Fifteen years on, that same philosophy still guides the way the brand welcomes and looks after every customer who walks through its doors.
15 Things You Probably Didn't Know About Shivam Autozone
“We’re proud of what we’ve built. We’re not here to shout about it. But after 15 years, we thought you might enjoy knowing a few things about us.”
01
The Name That Carries a Legacy
“Shivam” is more than a name. It is a memory.
Shivam Autozone was named in loving memory of the owners’ nephew, Shivam, who passed away before this journey began. For 15 years, his name has travelled with us -building a legacy of trust, relationships and service in his memory.
Every customer welcomed, every car delivered and every milestone achieved carries a little piece of that remembrance.
15 years later, the name lives on-not just on our signboards, but in everything we have built.
Service-First Origin Story
Most auto dealerships launch with a shiny sales showroom; Shivam Autozone flipped the industry playbook by starting with a dedicated Service Center first in Kandivali-choosing to build customer relationships through after-sales care before selling its first car.
The OG Automotive Creators
Way back in 2012, when automotive content was still in its early days, Shivam Autozone became the first Maruti Suzuki dealer in India to launch a structured, official YouTube channel-sharing digital walkarounds, car deliveries, and real owner stories.
Dual-NEXA Pioneer
Shivam Autozone became the first dealership in India to operate two full-fledged NEXA outlets within the same city, bringing Maruti Suzuki’s premium Nexa experience to more customers across Mumbai, Thane and Palghar.
The Fuel Station QuickStop Innovation
Shivam Autozone was the first dealer in India to launch a specialized Maruti Suzuki QuickStop service station directly inside an Indian Oil petrol pump, bringing doorstep-style rapid servicing to everyday commuters.
Network That Grew Across 3 Districts
From a single service center, Shivam Autozone has grown into an expansive footprint of 35 outlets and a team of 1,500+ employees, ensuring seamless sales, service and insurance coverage across 3 districts – Mumbai, Thane and Palghar.
The 140-Kilometre Customer Network
From Chembur to Talasari. From Mumbai to the Maharashtra–Gujarat border. Shivam Autozone has built a connected network that stretches nearly 140 kilometres, serving customers across three districts.
The 2 Lakh+ Happy Families Legacy
Over the past 15 years, Shivam Autozone has powered endless journeys of more than 2 lakh families across Mumbai, Thane, and Palghar. From ARENA and NEXA to True Value, Commercial vehicles, Service Centers and Driving Schools, Shivam Autozone has grown into a place where customers can find us at many different stages of their ownership journey under one trusted roof.
The Repeat Trust Factor
True trust isn’t measured by the first car a dealership sells-it’s measured by the second, third, and fourth. Setting an industry loyalty benchmark, around 40% of all Shivam Autozone customers-nearly 4 out of every 10-are repeat buyers who return to Shivam Autozone for their family upgrades and fleet expansions, turning an initial vehicle delivery into a lifelong mobility partnership.
The OG “Shivam Namaste” Code: We Gave Our Greeting a Name
“Shivam Namaste” is our uniquely named way of welcoming customers —woven into phone calls, emails, and showroom interactions. Rooted in the warmth of a traditional Namaste, it became a distinctly Shivam Autozone way of greeting customers, wherever they meet us.
The Award-Winning #HybridHeroes Movement
An original Shivam Autozone idea that smartly harnessed customer advocacy instead of relying on traditional celebrity endorsements. Shivam Autozone put real hybrid and EV owners front and center-first with #HybridHeroes, and later with #ProudEVOwners – FutureFluencers-giving our customers a platform to share their experiences and become the faces of the movement.
Unmatched 5-Time National Marketing Streak
Over 15 years, Shivam Autozone achieved what few dealers nationally have accomplished: winning Maruti Suzuki’s Best Marketing Initiatives Award 5 times at the national level, a recognition that reflects our belief that selling cars can, and should, be done creatively.
Two-Time Green Mobility Champions
Demonstrating early leadership in sustainable driving, Shivam Autozone was crowned Best Hybrid Selling Dealer in the Country twice (in 2024 and 2026), reflecting the growing trust our customers have placed in Maruti Suzuki’s electric hybrid vehicles.
The National FADA Excellence Recognition
Coinciding with its 15th-anniversary milestone, Shivam Autozone was honoured with the prestigious FADA Dealer Excellence Award at the National Level. Awarded by India’s apex auto retail association, recognising Shivam Autozone’s benchmark dealership initiatives, outstanding customer practices, and operational innovation.
15 Years. Many Milestones. One Journey.
Shivam Autozone’s industry recognition isn’t a one-hit wonder or limited to a single year. Over the years, Shivam Autozone has been repeatedly recognised across several levels of dealership excellence – spanning the Titanium Dealer Band, Royal Platinum Dealer, Achievers Club, and Alpha Band, culminating in the prestigious national-level FADA Dealer Excellence honour.
And in true Shivam Autozone spirit — we continue to ‘Live The Change’
15 years on, the journey continues…
THE JOURNEY SO FAR
15 Years. A Lot Has Changed
What begin in 2011 has grown into a dealership network serving customers across Mumbai, Thane and Palghar – across sales, services, pre-owned, commercial mobility and more.
2011
Where it all begin
First outlet opened in Charkop, Kandivali - a dedicated Service Centre.
2012
A Flagship Takes Shape
Our multi-storeyed, Multi-channel flagship opened at Lakshachandi Tower, Kandivali.
2020
All Four Channels, One Roof
Our 1st Commercial showroom in Andheri completed our process across Arena, NEXA, True Value & Commercial.
2024
A National Best-Seller
Awarded as All-India Highest-Selling Dealer of the Grand Vitara Hybrid Variant - FY 2023-24.
2026
National Recognition
FADA National Dealer Excellence Award for Unique Initiatives.
FOUR CHANNELS. ONE SHIVAM AUTOZONE
Four Maruti Suzuki Businesses. One Shivam Autozone.
Arena
Family Cars.
NEXA
Premium Cars.
Commercial
Commercial Vehicles.
True Value
Certified Pre-owned cars.
PLUS
Authorised Service
Insurance/Finance
Accessories
Driving School
THE JOURNEY SO FAR
THE SHIVAM AUTOZONE JOURNEY
Every year tells a part of the story. The growth chip shows how we evolved; the tags capture the milestones and recognition along the way.
THE NETWORK
Mumbai • Thane • Palghar
Some Things Become Part of Your Culture.
A simple greeting. A little warmth. A very Shivam thing.
At Shivam, a “Namaste” is more than a greeting. It is our way of saying, with respect and warmth, welcome—we’re happy to have you here.
Over the years, Shivam Namaste has become a meaningful part of our culture and the way we greet our customers, partners and each other.
Because sometimes, the smallest gestures leave the biggest impression.
Who runs it
A strong team, clear leadership, and one shared purpose: doing right by our customers.
FOUNDER & DIRECTORS
Samir Jani
Founder & MD
Ritu Jani
Director
Atrish Jani
Director
Karan Jani
Director
EXECUTIVE LEADERSHIP
Jal Langrana
CEO
Bhavik Parekh
CFO
Rahul Kale
COO
Tanvi Shah
CMO
Sharvari Pai
Group Head – HR
Dharmesh Raval
Group Head – Admin & Infrastructure
Santosh Pawar
Group Head – Accessories
Share:
YOUR SHIVAM STORY
Every journey has a memory.
If you bought a car here, worked here, or have a special moment to share from your time with us, send us your memory and photograph.
Stories & Memories
FAQ's
When was Shivam Autozone established?
Shivam Autozone was established on 3 July 2011, starting with a single Maruti Suzuki Service Center at Kandivali Industrial Estate, Charkop, Kandivali (W). July 2026 marks fifteen years of that journey.
Who founded Shivam Autozone?
Mr. Samir Jani is the Founder and Managing Director of Shivam Autozone. He established the organization in March 2011 alongside Mrs. Ritu Samir Jani, building Shivam Autozone from a single dealership into a leading Maruti Suzuki network across Mumbai, Thane, and Palghar.
Where is Shivam Autozone located?
Shivam Autozone operates across three districts, Mumbai, Thane, and Palghar, spanning a network with 35 outlets that stretches nearly 140 km, from Chembur to Talasari on the Maharashtra-Gujarat border.
How many outlets does Shivam Autozone have?
Shivam Autozone operates 35 outlets across Mumbai, Thane and Palghar, including a network of 15 authorised service centers. Its network includes Maruti Suzuki ARENA, NEXA, Commercial, True Value and Service outlets, along with other customer touchpoints across the region.
Which Maruti Suzuki channels does Shivam Autozone operate?
Shivam Autozone operates all four Maruti Suzuki channels, Arena, NEXA, Commercial, and True Value. Very few dealer groups in India run all four channels under one roof, and Shivam Autozone additionally offers authorised service, a Quickstop service point, and a Maruti Suzuki Driving School.
Does Shivam Autozone offer authorised service?
Yes, Shivam Autozone offers authorised Maruti Suzuki service across its network, including a specialised Quickstop service station located inside an Indian Oil petrol pump in Goregaon, Mumbai, a first-of-its-kind innovation among Indian dealers.
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What awards has Shivam Autozone won?
Shivam Autozone has won more than 40 distinct awards at regional, zonal and national level since 2011, including Royal Platinum Dealer (2024 & 2026), Titanium Dealership (2025), the FADA Dealership Excellence Award (2026), 5 times national awards for Innovative Marketing, NEXA Alpha Dealer (2022 & 2023), and Best Newcomer in its very first year, 2011-12.
What is Shivam Autozone's presence across Mumbai, Thane, and Palghar?
Shivam Autozone’s network spans 35 outlets across 14 towns in these three districts, covering everything from Chembur to Talasari, near the Maharashtra-Gujarat border.
What is Shivam Autozone's 15th anniversary milestone?
Shivam Autozone completes 15 years in July 2026, a journey that began with a single service centre in Kandivali and has since grown into a 37-touchpoint network with 1,500+ employees, all four Maruti Suzuki retail channels, and national-level recognition including the FADA Dealer Excellence Award.
What does "Live The Change" mean for Shivam Autozone?
For Shivam Autozone, “Live The Change” is about embracing change, driving progress and constantly finding better ways to serve our customers. It reflects our journey of evolving with the automotive industry while staying rooted in our customer-first approach—from our service-first beginnings in 2011 to pioneering new ideas in mobility, technology and customer advocacy. Initiatives like #HybridHeroes and #ProudEVOwners, and being recognised as a two-time Best Hybrid Selling Dealer in the country, are examples of how we continue to embrace and lead change.
How many families has Shivam Autozone served over the years?
Over the past 15 years, Shivam Autozone has served more than 2 lakh families across Mumbai, Thane, and Palghar, across new car sales, pre-owned vehicles, commercial vehicles, service, and driving school offerings.
Why is the dealership named "Shivam"?
Shivam Autozone was named in loving memory of the owners’ nephew, Shivam, who passed away before the journey began. For 15 years, his name has travelled with the brand, carrying forward a legacy of trust and remembrance in every customer interaction.
What is "Shivam Namaste"?
“Shivam Namaste” is Shivam Autozone’s uniquely named way of greeting customers, used across phone calls, emails, and showroom interactions, rooted in the warmth of a traditional Namaste and turned into a distinct part of the brand’s culture.
How many employees does Shivam Autozone have?
Shivam Autozone employs over 1,500 people across its network, supporting sales, service, and insurance operations across Mumbai, Thane, and Palghar.
What makes Shivam Autozone different from other Maruti Suzuki dealers in Mumbai?
Perhaps the simplest answer is that we have grown with our customers, not just around them.
We started with a service centre in 2011, and that shaped us in a way that has stayed with us ever since. We learnt early that a relationship with a customer doesn’t begin and end with buying a car. It is built in the everyday moments — when someone needs help, when a car needs attention, when a family is making an important decision, or simply when someone walks through our doors.
That is also what Shivam Namaste represents for us. It is a small gesture, but it carries a simple thought: every person who comes to us should feel welcomed, respected, and looked after. It is less about what we say and more about how we make people feel.
Over 15 years, we have grown and changed in many ways. But the thing we value most hasn’t changed — seeing a customer return to us for their next car, sometimes with their family, and sometimes with the next generation. Those relationships mean more to us than any tagline ever could.
For us, perhaps that is the real difference: the first car may bring you to us. The relationship is what brings you back.
FAST FACTS
Shivam Autozone — FACTS AT A GLANCE
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