CAREERS AT SHIVAM AUTOZONE!

Your Drive starts here!

FILL IN THE FORM

    If you’re crazy passionate about cars, if hard work is your fuel & determination is what drives you, then we’re looking for you.

    Pursue your passion for auto industry with us and grow as much and as fast as you can. We encourage innovative thinking coupled with proactive approach. At Shivam Autozone, it is all about team work in an energetic and cheerful environment.

    Come, Live the change with us!

    JOB OPENINGS & CAREERS WITH US

    DUTIES AND RESPONSIBILITIES

    • 1) Attending customers, opening job card on Tablet as per discussion with customers.
    • 2) Vehicle tracking & providing timely updates to the customers
    • 3) Vehicle Delivery with clear & precise invoice along with a detailed explanation.
    • 4) Job Card closing & preparing invoice
    • 5) Briefing Customers on the New Service Experience
    • 6) Explaining services & after delivery app facilities on call.
    • 7) Technical coordination with regards to repairs along with customer coordination explaining him the technicalities prior
    • to service.
    • 8) Ensure vehicle cleanliness & protection through the application of protective covers like fender cover, seat cover etc.
    • 9) Provide a Road Test along with the customer during receiving and delivery
    • 10) Provide clear cost estimate and update customer if any changes.
    • 11) Collecting payments & depositing it to the cashier
    • 12) Taking Instant Feedback from the customer at the time of delivery.
    • 13) Escorting customer to the vehicle.
    • 14) Post Service follow up with the customers on the 3rd Day
    • 15) Take all necessary actions to resolve customer complaints within 48 hours

    SKILLS

    • 1) Superior Written and Verbal Communication Skills.
    • 2) Efficient Product Knowledge.
    • 3) Should be very patient and should possess good listening and understanding skills.
    • 4) Documentation Skills, Good Listening Skills, Resolving Conflict, Analyzing information & Multi-tasking.
    • 5) Self-motivated and flexible to work with negligible supervision.

    EXPERIENCE

    • Minimum 2 years

    QUALIFICATION

    • Diploma in Automobile or Mechanical Engineering.

    Competency Required :

    • » Result Oriented & Team Player
      » Leadership Skills
      » Understanding of Sales Process & Operations
      » Good Communication & Networking Skills
      » Customer Centric » Good Product Knowledge
      » Valid car driving license is compulsory

    Background :

    • Worked as a Sales Consultant in an automobile dealership. At least 1 year of team handling experience. Preferably worked as RM in the same NEXA showroom.
    • Industry : Automobile / Hospitality / Sales / Service Industry etc.

    EXPERIENCE

    • Minimum 4+ years

    QUALIFICATION

    • Minimum Graduate, PG, or MBA preferred

    Competency Required :

    • » Result Oriented
      » Team Player
      » Good Product Knowledge & flair for the Automobile Industry
      » Preferably having Operational Knowledge on Retail Finance, Insurance, Exchange etc.
      » Excellent Communication & Selling Skills
      » Customer Centric » Valid car driving license is compulsory

    Background :

    • Worked as a sales consultant, interacting face to face with customers
    • Industry : Automobile / Retail / Hospitality / Aviation / Service Industry etc.

    EXPERIENCE

    • Minimum 2+ years

    QUALIFICATION

    • Min. Graduation

    Background :

    • Worked as a advisor, interacting face to face with customers
    • Industry : Automobile

    EXPERIENCE

    • Minimum 5 years experience as Mechanic in case of ITI or 2 years experience as Mechanic in case of diploma

    QUALIFICATION

    • ITI or Diploma in Automobile or Mechanical Engineering

    Competency Required :

    • » Good Communication Skills
      » Pleasing Personality
      » Customer Oriented
      » Well Groomed & Soft Spoken

    PROFILE :

    • Ensuring every customer call is well-attended Recording telephonic inquiries & keeping track of the same Updating inquiries in the system & reporting to Quality Manager Handling incoming & outgoing telephonic calls RESPONSIBILITIES PROFILE

    EXPERIENCE

    • 1 to 5 years Background: At least 1 year of experience in tele-calling

    QUALIFICATION

    • Any Qualification: Graduate

    Experience: 1 to 2 years

    Background : Office job related to MIS generation / Data Analysis etc.

    Industry : Any

    Qualification : Bachelor / Diploma holder in Computer Applications/Desktop Engineers

    Competency Required:

    1. Can handle the Electronic Data capturing with Speed & Efficiency
    2. Hardware Networking/A+ Or N+

    Experience: 0 to 2 years

    Competency Required:

    1. Proficient with Softwares like Photoshop, CorelDRAW & Illustrator

    2. Ability to create visual concepts

    3. Develop layouts and designs

    4. Basic English communication is mandatory

    5. Should have a creative flair

    6. Interest/ passion for Digital Marketing, Branding & Communications

    7. Strong Technical Skills in Photoshop, Illustrator & CorelDRAW

    Location: Mumbai

    Competency Required :

    • » Result Oriented & Team Player
      » Leadership Skills
      » Understanding of Sales Process & Operations
      » Good Communication & Networking Skills
      » Customer Centric » Good Product Knowledge
      » Valid car driving license is compulsory

    Background :

    • Worked as a Sales Consultant in an automobile dealership. At least 1 year of team handling experience. Preferably worked as RM in the same NEXA showroom.
    • Industry : Automobile / Hospitality / Sales / Service Industry etc.

    EXPERIENCE

    • Minimum 4+ years

    QUALIFICATION

    • Minimum Graduate, PG, or MBA preferred

    Competency Required :

    • » Result Oriented
      » Team Player
      » Good Product Knowledge & flair for the Automobile Industry
      » Preferably having Operational Knowledge on Retail Finance, Insurance, Exchange etc.
      » Excellent Communication & Selling Skills
      » Customer Centric » Valid car driving license is compulsory

    Background :

    • Worked as a sales consultant, interacting face to face with customers
    • Industry : Automobile / Retail / Hospitality / Aviation / Service Industry etc.

    EXPERIENCE

    • Minimum 2+ years

    QUALIFICATION

    • Min. Graduation

    Background :

    • Worked as a advisor, interacting face to face with customers
    • Industry : Automobile

    EXPERIENCE

    • Minimum 5 years experience as Mechanic in case of ITI or 2 years experience as Mechanic in case of diploma

    QUALIFICATION

    • ITI or Diploma in Automobile or Mechanical Engineering

    Competency Required :

    • » Good Communication Skills
      » Pleasing Personality
      » Customer Oriented
      » Well Groomed & Soft Spoken

    PROFILE :

    • Ensuring every customer call is well-attended Recording telephonic inquiries & keeping track of the same Updating inquiries in the system & reporting to Quality Manager Handling incoming & outgoing telephonic calls RESPONSIBILITIES PROFILE

    EXPERIENCE

    • 1 to 5 years Background: At least 1 year of experience in tele-calling

    QUALIFICATION

    • Any Qualification: Graduate

    Experience: 1 to 2 years

    Background : Office job related to MIS generation / Data Analysis etc.

    Industry : Any

    Qualification : Bachelor / Diploma holder in Computer Applications/Desktop Engineers

    Competency Required:

    1. Can handle the Electronic Data capturing with Speed & Efficiency
    2. Hardware Networking/A+ Or N+

    Duties and Responsibilities:

    1) Figure out customer’s needs by patiently listening, keenly understanding and asking necessary questions
    2) Perform walk-around with new and old customer and demonstrate features of suitable vehicles
    3) Effectively close sales
    4) Ensure that customer understands everything with regards to the vehicle’s operating features, paperwork and warranty
    5) Establish and maintain follow-up system, which encourages repeat business cum referrals
    6) Report to the sales manager with regards to reviews, analyses, objectives, and planned activities
    7) Participates in sales meetings and training provided by the dealership and manufacturers
    8) Review sales statistics and plan more effectively to improve sales.

    Skills required:

    1) Good Interpersonal and customer service skills
    2) Excellent problem solving and organization skills
    3) Self-motivated and flexible to work with negligible supervision
    4) Firm work attitude

    Career Experience:
    Preferably 1 Year of Automobile Experience.
    Freshers can also apply.

    Qualification:
    Minimum Graduate or Diploma.

    1. Proficient with Softwares like Photoshop, CorelDRAW & AI
    2. Ability to create visual concepts
    3. Develop layouts and designs
    4. Basic English communication is mandatory
    5. Should have a creative flair
    6. Interest/ passion for Digital Marketing, Branding & Communications
    7. Strong Technical Skills in Photoshop, Illustrator & CorelDRAW

    Experience: 0-2 Years

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