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If you’re crazy passionate about cars, if hard work is your fuel & determination is what drives you, then we’re looking for you.

Pursue your passion for auto industry with us and grow as much and as fast as you can. We encourage innovative thinking coupled with proactive approach.

At Shivam Autozone, it is all about team work in an energetic and cheerful environment.

Come, Live the change with us!

Job Openings & Careers With Us

Designation: Digital Marketing Executive

DUTIES & RESPONSIBILITIES:
• Schedule and manage posts including offer posts on Google Business Profile for all 24 locations of Shivam Autozone
• Monitor and promptly respond to customer reviews, direct messages (DMs), and questions on Google Business Profile.
• Address concerns and complaints efficiently and escalate issues to the relevant teams when necessary.
• Creating daily statistics reports for Google Business Profile (all 24 locations)
• Create Whatsapp templates as the requirement comes, putting it for Meta approval & scheduling the same across channel
• Manage WhatsApp campaigns to promote products, services, and events.
• Track campaign performance and metrics, including click-through rates, conversion rates, and engagement levels.
• Gather feedback from leads generated through WhatsApp campaigns and use it for improvement
• Creating daily statistics reports for WhatsApp campaigns.
• Using analytics data to make informed decisions to marketing strategies.

SKILLS:

• Good communication and writing skills
• Good sense of humour
• Curiosity to learn and perform better
• Team Work, Excellent work-organizing skills

EXPERIENCE:
• Preferably, at least 1 year of experience in handling Google My Business and WhatsApp campaigns

LOCATION:
• Malad West, Mumbai

Experience:

2-3 years

Competency Required:

  • Create and optimize Google ad campaigns getting the best results
  • Regularly monitoring campaigns performance, including click-through rates (CTR), conversion rates, quality scores, and return on ad spend (ROAS).
  • Proven experience in Google Analytics implementation and data analysis.
  • Generate weekly reports and provide insights.
  • Monitor, keep a sanity check & optimize all our GMB pages.
  • Strong understanding of local SEO principles and strategies.
  • Basic understanding of WhatsApp & SMS campaigns.
  • Excellent written communication skills.

Designation – Workshop Manager

This position will manage and lead a team of people in allocating workload and managing the day-to-day operations in the workshop. It requires the job holder to co-ordinate resources and liaise with internal and external key contacts to ensure work is delivered on time and to a quality standard.

Experience – Automobile Diploma of 3 years full-time is required.
Experience in said position for at least 2 years.

Location – Andheri East, MIDC, Mumbai

Key Accountabilities:

  • Responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for day-to-day operations.
  • Co-ordinate resources, (operational and human) schedules and activities to effectively manage jobs.
  • Ensure supplies are ordered for each job.
  • Assist with quoting, project management, materials purchasing, and quality checks.
  • Ensure correct job numbers are used and that time records are correct.
  • Provide oversight and check job estimates
  • Manage inward goods, checking quantities, dispatching goods and receipting invoices.
  • Regularly report progress on each job and quickly communicate delays or concerns with the Director – Operations. Report on manpower overruns or shortfalls.
  • Act as a technical adviser on key projects and other areas of the business as requested.
  • Work with the Director – Operations to respond to client’s requests for updates on the status of their jobs and keep the communication channels open to ensure information is accurate.
  • Identify client’s needs and explain/demonstrate AMS’s services to them, which may involve technical descriptions of products and the way they may be used.
  • Receive and review feedback from customers and follow up to ensure customer satisfaction.
  • Work with the Directors to investigate customer complaints and concerns arising from products and suggest appropriate solutions. Discuss with the team to identify an appropriate course of action.
  • Develop and implement systems to record, file, and store information pertaining to client inquiries.
  • Identify staff that require ongoing training and implement training opportunities to ensure their skills are improved. Work with apprentices and semi-skilled staff to role model appropriate technical skills.
  • Skills and Experience:
  • Engineering Trade Qualification preferably Fitter Turner or Fitter Welder or equivalent.
  • Strong interpersonal skills.
  • Project management experience.
  • People management skills.
  • Quality and productivity focussed.

Competency Required:

  • Managing a Team of Tele Executives
  • Overseeing Tele Team Performance
  • Monitoring Call time, call quality, and lead follow-ups
  • Making Daily, Weekly, Monthly Reports
  • Handle various leads portals & CRM
  • Meeting with sales managers to discuss telesales strategies
  • Training junior Tele executives
  • Setting weekly and monthly sales targets.

Experience:
Minimum 1 to 2 years

Skills:

Should have knowledge of Handling CRM portal, Good English Communication Skills & Well-versed with Microsoft Excel

Qualification:

Graduate

Experience:

*1 year as Telecaller

Should have Excellent Communication Skills

Qualification:

3 years Automobile Diploma Mandatory

experience:

1 year as Service Advisor or Bodyshop Advisor

Duties and Responsibilities:

  • Figure out customer’s needs by patiently listening, keenly understanding and asking necessary questions
  • Perform walk-around with new and old customer and demonstrate features of suitable vehicles Effectively close sales
  • Ensure that customer understands everything with regards to the vehicle’s operating features, paperwork and warranty
  • Establish and maintain follow-up system, which encourages repeat business cum referrals
  • Report to the sales manager with regards to reviews, analyses, objectives, and planned activities
  • Participates in sales meetings and training provided by the dealership and manufacturers
  • Review sales statistics and plan more effectively to improve sales.

Skills required:

  • Good Interpersonal and customer service skills
  • Excellent problem solving and organization skills
  • Self-motivated and flexible to work with negligible supervision Firm work attitude

Career Experience:

Preferably 1 Year of Automobile Experience.

Freshers can also apply.

Qualification:

Minimum Graduate or Diploma.

Competency Required:

  • Result Oriented
  • Team Player
  • Good Product Knowledge & flair for the Automobile Industry
  • Preferably having Operational Knowledge on Retail Finance, Insurance, Exchange etc.
  • Excellent Communication & Selling Skills
  • Customer Centric
  • Valid car driving license is compulsory

Background:

Worked as a sales consultant, interacting face to face with customers

Industry : Automobile / Retail / Hospitality / Aviation / Service Industry etc.

Experience:

Minimum 2+ years

Qualification:

Min. Graduation

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